• You have a genuine passion for home furnishings and the ability to quickly develop in-depth knowledge of the local market. • You have the aptitude to collaborate across functions, as well as to influence and communicate effectively at all levels of a fast-paced, change oriented organization. • You have 3-5 years of retail management experience and/or an undergraduate degree in Retail Management. • You have a dynamic and entrepreneurial leadership profile with a “hands-on” approach. • You have a well-developed strategic, organizational and decision-making skills. • You have proven P&L accountability and advanced computer literacy.
WHAT YOU'LL BE DOING DAY TO DAY
• Direct responsibility for the management of one or more Home Furnishing Businesses within our store. • Ensure that the department of your responsibility operates efficiently and profitably providing our customers with a distinctive and delightful shopping experience in line with our concept. • Direct responsibility for bringing in new customers to IKEA Business through general contractors, cold calling, 3rd party vendors, going into the community, etc. • Develop annual action plan to execute business plans, meet or exceed sales goals and related P&L objectives. • Optimize sales, customer satisfaction and a sustainable profitability through range presentation. • Lead the continuous development of your sales department ensuring customer service standards are met or exceeded. • Actively contribute to the sales management team and to the building of business competence by supporting and coaching co-workers through knowledge, confidence, trust and motivation so they are always ready to assist customers in the best way possible. • Undertake Duty Manager and other storewide managerial responsibilities as required.
TOGETHER AS A TEAM
We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life!
JUST SO YOU KNOW
In the IKEA world, this position is officially referred to as: Shopkeeper
Please note, this role will be working out of our Burlington External Warehouse: 1135 King Rd, Burlington, ON L7R 3X5 The typical working shifts are 3 openings/2 closes per week and every other weekend off.
Please note: This position requires the submission of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.